Privacy Policy

Last updated: December 2024

1. Introduction

Power Scaling AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using Power Scaling AI, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect several types of information: Account Information: • Email address • Name or username • Password (encrypted) • Profile information you choose to provide Usage Information: • Chat messages and queries you submit • AI responses generated for you • Feature usage and interaction patterns • Timestamps and session data Technical Information: • IP address • Browser type and version • Device information • Operating system • Cookies and similar technologies Payment Information: • Payment method details (processed by our payment provider) • Billing address • Transaction history

3. How We Use Your Information

We use your information to: Provide the Service: • Process your powerscaling queries • Generate AI responses • Maintain chat history • Manage your account and subscription Improve the Service: • Analyze usage patterns to enhance features • Train and improve our AI models • Fix bugs and technical issues • Develop new features Communicate with You: • Send service-related notifications • Respond to support requests • Provide updates about your account • Send marketing communications (with your consent) Legal and Security: • Comply with legal obligations • Enforce our Terms of Service • Protect against fraud and abuse • Maintain the security of our systems

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with: Service Providers: • Cloud hosting providers • Payment processors • Analytics services • Customer support tools These providers are bound by confidentiality agreements and may only use your data to provide services to us. Legal Requirements: We may disclose information if required by law or in response to: • Court orders or legal process • Government requests • Protection of our rights or safety • Prevention of fraud or illegal activities Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We retain your data for as long as necessary to: • Provide the Service to you • Comply with legal obligations • Resolve disputes • Enforce our agreements Account Data: Retained while your account is active and for a reasonable period after deletion (typically 30 days). Chat History: Retained while your account is active. You can delete individual chats or request full deletion. Usage Logs: Retained for up to 12 months for analytics and security purposes. Payment Records: Retained as required by financial regulations (typically 7 years).

6. Your Rights

Depending on your location, you may have the following rights: Access: Request a copy of your personal data. Correction: Request correction of inaccurate data. Deletion: Request deletion of your data (subject to legal retention requirements). Portability: Request your data in a portable format. Objection: Object to certain processing of your data. Restriction: Request restriction of processing in certain circumstances. Withdrawal: Withdraw consent where processing is based on consent. To exercise these rights, contact us at hello@powerscalingai.com. We will respond within 30 days.

7. Security

We implement appropriate technical and organizational measures to protect your data: • Encryption of data in transit and at rest • Secure authentication mechanisms • Regular security assessments • Access controls and monitoring • Incident response procedures However, no system is completely secure. We cannot guarantee absolute security of your data.

8. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place, including: • Standard contractual clauses • Adequacy decisions where applicable • Other legally recognized transfer mechanisms By using the Service, you consent to the transfer of your data to these jurisdictions.

9. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at hello@powerscalingai.com and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by: • Posting the new policy on this page • Updating the "Last updated" date • Sending an email notification for material changes We encourage you to review this policy periodically.

11. Contact Us

For privacy-related questions or to exercise your rights: Email: hello@powerscalingai.com For EU residents, you also have the right to lodge a complaint with your local data protection authority.